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International Office

Ireland- 3G Direct Pay Limited

Suite 3 ULYSSES house, Foley street, Dublin Ireland

TEL: +353 1 8764849 / 353 1 888 1004


Africa Headquarters

Kenya- Direct Pay Limited

2nd Floor, Avenue 5 building, Rose Ave, Nairobi, Kenya Map

TEL: +254 708 480275 / +254 706 358022

Other Offices

Tanzania – One Payment Tanzania Limited

7th Floor Amani Place, Ohio Street, Dar Es Salaam.

Tel: +255 22 2196814


Uganda – Direct Pay (U) Limited

Office Suite 350, 4th Floor Acacia Mall

Plot 14-18 Cooper Road, (off Acacia Ave)

Tel: +256 312 531 535/ +256 312 531 536


Malawi – Direct Pay (Private) Limited

Office 14 SF

Area 3, EBC 2

Mandala Road



Botswana – VCS Botswana

Unit 2, Plot 64517

Showgrounds Office Park

Private Bag 46024


Tel: +271 71 385 8774


Other Offices

Rwanda – Direct Payment Ltd

14th Floor Kigali City Towers, Avenue Du Commerce, Plot 6418

Tel: +250 788 180 100 


Zambia – Pay Now Zambia Limited

Plot 4648, Addis Ababa Roundabout,

Rhodes Park, Zambia, Lusaka

Tel: +260 211 372 701


Nigeria – One Payment Limited


9th Floor, St. Nicholas House

Catholic Mission Street

Lagos Island


Tel: +234 1 460 52712


Zimbabwe – Direct Pay (Private) Limited

27 Ridgeway

South, Highlands

Harare, Zimbabwe

Tel: +263 772 224 097

Other Offices

South Africa– Pay Gate

240 Main Road,

Rondebosch, Cape Town

TEL: +27 (0)87 820 2020


Namibia – VCS Namibia

Unit 3, 1st Floor, Gareth Park

TV More Street


P.O. Box 32085


Tel: +264 61 400 247


Mauritius – Direct Pay LTD

19 Church Street

Port – Louis




Ghana – Direct Pay Limited

C/O ENSafrica Ghana

31 Ringway Estates Asafoayane O Broni

Osu – Accra, Ghana

P.O. BOX MB595 Ministries


Tel: +233 30 223 7448


Support Center / Sales


Tel: +254 708 480275 /  +254 706 358022

Help Center

Customer Care Center

How to Start Launching Transaction

Send us an email to and our team will be in touch with you. Include the following details in your email, company full name, company website url, physical address.


Talk To Us Anytime...

Airlines, Travel Agents, Tour Operators, Hotels and Ecommerce


What Payments options do you accept?

We accept all card payments, Visa, MasterCard, Amex, Paypal. Cross Border mobile money Mpesa, Tigo Pesa, Airtel money, MTN  (MTN  Zambia, Uganda  & Rwanda)


In which countries is the payments solution accepted

Our solution is cloud based and can be used anywhere in the world.


Do you have a Wordpress Plugin?

Yes absolutely, Our WordPress plugin can be connected to any commerce cart, we have a woo commerce connection.



What system requirements do I need to use your service?

Our solution is cloud based and you will not need any special features to start using it.


Do you have any mobile apps that make your solution easily accessible?

Yes! We provide a mobile app called DumaPay which accepts all modes of payment and it is linked to your back office account with Direct Pay Online. It also accepts mobile payments and it is the only app that supports multiple transaction types.


Which language do you use with your API?

We primarily use the XML language and php as the secondary language.


Do you have any plugins or extensions that make the integration process easier & faster?

We have developed a few plug and play solutions for popular eCommerce solutions like woo commerce and magento. Contacts us at to get you started.


What options do you have for mobile apps integration to your payments solution?

Our easily customization APIs can integrate to both web and mobile applications. Kindly contact our support team to access our API documentation.

Fraud Prevention Tips

How verify a credit card?

  1. Check that the card is a real plastic card and not a copy
  2. Check for any alterations in the card
  3. Check that the card holder name matches with the name in the identification documents


PCI DSS Compliance: The 4 Most Important Things Merchants Need to Know

Complying with the PCI DSS can be daunting and challenging, but ultimately it is crucial for security of your customers and, thus, the success of your business. Click here for the 4 most important things you need to know about PCI DSS compliance.

My customers wants a refund... Where do I start?

To launch a refund, please contact our support team on In addition please note that it is very important to launch a refund to your customers as it is good from the customer care side and it will prevent charge backs.


The 3 Most Common Types of Chargebacks and How You Can Prevent Them

Chargebacks are one of the top challenges of online payments, but in this digital era, with most consumers demanding a way to pay online, merchants must find a way to cater to their needs while protecting their businesses. Click here to read an informative blog post on how to quickly prevent chargebacks.

Business Talk

Online Zanzibar is a website for tourism businesses to connect with each other and to establish themselves as leaders in the market. It has been made by industry experts especially for businesses like yours in order to provide you with the best answers, interesting industry news, opportunities for partnerships, and much more..

Visit Online Zanzibar