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Thumbnail - Refunding a Paid Transaction

Refunding a Paid Transaction

Refunding a Paid Transaction   Click on the paid transaction you wish to make a refund Click on the Refund button. Input the amount you wish to refund, Type in a short summary as to why you are making the refund. Click on the Submit  button. | Customer Care Center |New Transaction Guide| support@directpay.online | www.directpay.online| |Document ver: […]

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Transaction View

Transaction View Transaction view you are able to see all the details related to a particular transaction like customer name, email address, service details and more as shown below. Transaction display features (from the left hand side column display). Transaction main details and tool bar. Payment Details – shows date payment was made, amount paid and […]

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Direct Pay Transactions

Direct Pay Transaction   Direct Pay is a virtual terminal where you can charge your customers when: They are present. On phone. Requests from a booking engines like Booking.com, Agoda & Expedia  virtual cards Click on Direct pay. Fill in the details: Customer Details: Type in the Email address and click on the ‘Find’ button […]

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Email Transactions

Email Transaction Send a secure online payment link to your customers where they can pay online from anywhere in the world.. Click on Email Transaction. Fill in the details:         Customer Information: Fill in the mandatory fields: First Name, Last Name and Email address. Services: Service Type – Select the type of service. Service Date – […]

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New Transaction Guide

New Transaction Guide   1. Email Transaction. 2. Direct Pay Transaction. 3. Transaction View. 4. Transactions Main Display. 5. Canceling a Sent Transaction. 6. Reinstating a Cancelled Transaction. 7. Refunding a Paid Transaction.   | Customer Care Center |New Transaction Guide| support@directpay.online | www.directpay.online| |Document ver: 1.0 | 18Th June 14 |

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Transactions Main Display

Transactions Main Display   Main display features (from the left hand side column display). DPO Ref – The unique reference for the transaction Date – Date transaction was created. Ref – Your company’s internal reference. Last – Customer’s last name. Type – Type of transaction, that is: email, direct or website transaction. Total- Total amount […]

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